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Effective Apr 23, 2026

By approving any estimate, work order, or invoice from Ironwood Plumbing Services, the customer acknowledges and agrees to the following terms and conditions:

1. Authorization of Work

All work is quoted prior to being performed. No repairs or services will be completed without customer approval. Any additional work outside the original scope requires further authorization and may result in additional charges.

2. Payment Terms

Payment is due in full immediately upon completion of services unless otherwise agreed upon in writing. Ironwood Plumbing Services accepts cash, credit/debit cards, and approved digital payments.

Unpaid balances may incur late fees and may be subject to collection efforts.

3. Warranty

Labor is warranted for a period of 90 days from the date of service. Parts and fixtures supplied by Ironwood Plumbing are covered only by the manufacturer’s warranty.

This warranty does not cover misuse, neglect, normal wear and tear, pre-existing conditions, or unrelated failures.

4. Customer-Supplied Materials

Customer-supplied materials are installed without warranty. Ironwood Plumbing Services is not responsible for defects, failures, or compatibility issues associated with these materials.

5. Drain Cleaning Disclaimer

Drain cleaning services are intended to remove blockages but do not guarantee the condition or longevity of the piping system.

Ironwood Plumbing Services is not responsible for pre-existing pipe damage, pipe failure during or after service, or recurring issues caused by underlying conditions.

6. Estimates & Hidden Conditions

All estimates are based on visible conditions at the time of inspection. Hidden or unforeseen issues may require additional work and will result in additional charges upon customer approval.

7. Access to Work Area

The customer is responsible for providing safe and clear access to all work areas. Additional charges may apply if time is required to prepare or clear the work area.

8. Property Restoration

Ironwood Plumbing does not perform repairs to drywall, flooring, cabinetry, concrete, landscaping, or other structural materials. The customer is responsible for all restoration work.

9. Cancellations & Missed Appointments

Appointments canceled with less than 24 hours notice, or missed appointments, may be subject to a cancellation fee of $79.

10. Safety & Right to Refuse

Service

Ironwood Plumbing reserves the right to refuse or discontinue service if job site conditions are unsafe or if requested work violates applicable plumbing codes or safety standards.

11. Limitation of Liability

Ironwood Plumbing Services shall not be held liable for damages resulting from pre-existing conditions, aging plumbing systems, or circumstances beyond reasonable control.

Customer Acknowledgment

By proceeding with service, the customer confirms that they have read, understood, and agreed to these Terms and Conditions.

Add text here

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